Privacy Policy

Your privacy is important to us. Here's how your information is handled and shared.

OCVRP takes great care to ensure the privacy of all rebate applicants. 
Please see our Privacy Policy below, which explains what personal information is, and how we collect, protect and share it.

What is personal information?

For the purposes of OCVRP, Personal Information is information that identifies or describes you and may include, but is not limited to, your name, address, email address, social security number, driver license number, household income, telephone number, bank account information, racial identity, ethnicity, age, gender, and photograph.

How do we collect your personal information?

We collect your personal information when you apply for a rebate through our online application system or when you submit information to OCVRP by mail. We also gain access to your personal information through the supporting documentation that you submit to OCVRP to have your rebate processed. Depending on your application circumstances, we may require additional information from you by phone or email.

How do we protect your personal information?

OCVRP has security measures in place to protect against loss, misuse, unauthorized access, or alteration of the information that you have provided as part of the rebate application process. We follow practices consistent with federal guidelines to protect the information stored in our facility through a number of security measures, which include: restricting employee access to confidential or sensitive information, securing access to the area where this information is processed, storing confidential information in locked desks, filing cabinets, and storage rooms, saving electronic files in a secure network location, and password protecting confidential data files. An independent records management company with 24/7 security measures in place stores documents containing personal information off-site.

How do we share your information with other entities?

OCVRP will share your personal information with the following third parties for the following purposes:

  • The Oregon Department of Environmental Quality (DEQ), Oregon DMV, and the Oregon Treasury to administer the Program, distribute rebate funds and enforce program Terms and Conditions.
  • Any other party pursuant to a public records request under which this rebate application is deemed a “responsive record”, in which case DEQ* may release some or all Personal Information to a third party as required by Oregon law.

Information that you provide but that does not identify you personally may be included and aggregated with other consumers’ information for statistical reporting.

Oregon Public Records Disclosure:

Oregon DEQ is not able to guarantee OCVRP applicant confidentiality. Personal Information submitted in the application is considered a public record and subject to disclosure as required by Oregon Public Records Law, ORS 192.385 to ORS 192.338. Accordingly, personal information included on the application may be subject to disclosure under the law in response to a public records request. Personal Information that is made confidential under federal law is exempt from disclosure under the Oregon public records law. 
Oregon DEQ will securely store your data for 6 years from the date of program sunset, by January 2, 2024 or other date as mandated by Oregon Administrative Rule Chapter 340, Division 270.